A Comprehensive Solution.
Supply chain expenses are ever increasing, and for many companies multiple locations and partners, means added shipping costs at every stage. This increased cost either comes off the bottom line, or added to the cost of the product- either way, not good.
Znet Tech has developed a fully comprehensive solution that delivers all facets of the supply chain process, which works with just about any product.
A single fully integrated solution provides:
Higher quality product through fewer touches, more comprehensive technical resources.
Improved customer experiences by proactive monitoring, US based help desk, advanced exchange, and service programs.
Reduced cost with decreased transportation, fewer returns, and consolidated labor.
An Optimized Process.
We negotiate the best possible value for our customers. Our approach optimizes the sourcing of hardware and software whether through distribution or directly from the manufacturer. Margins and delivery times improve.
Benefits at Every Stage.
Global Source 3D Measurement, Imaging, & Realization Technology
Measure your world and use that real-time data to make smarter decisions faster. Our partner, Faro, helps manufacturers eliminate costly errors, builders construct astonishing projects, and law enforcement establish better cases. We give engineers, designers and investigators the tools to get to “that’s it!” faster.
Inventory Management
Vendors can send inventory directly to a single location, so all of the components and software can be put together quickly and easily, minimizing the cost of warehouse management. It also expedites the assembly process, as well as the process for advance exchange and repair.
Help Desk & Monitoring
Having a US-based help desk, qualified in the product is the single biggest contributor to customer satisfaction and customer loyalty. Leverage our Help Desk for a more cost effective solution with the bonus of monitoring services. Monitoring lets your customers know their system is being handled in a proactive and predictive manner. Multiple help desk levels are available, up to 24 hours a day, 7 days a week.
Build, Configure, Test
Integrating multiple components into a custom system can be time consuming and raise concerns for customers when things go awry. Building, configuring, and fully testing the complete solution in a controlled environment ensures a quality working product being shipped, while creating the best customer experience when the solution arrives.
Warranty management
Managing warranty is a two-part process. Managing the warranty with your customers and managing the warranty of each component in a custom solution with your vendors. Maximizing repair costs through managing component warranties, improves the bottom line.
Onsite Service Programs
When your customers need a higher level of service, and can’t afford to have the product out of commission for any length of time, onsite services is the right choice for them. Programs include Next Business Day, or even 24 hours a day 7 days a week. We will dispatch a qualified technician to perform repairs onsite, and get your systems up and running in the fastest time possible.
Software Preload
The last thing anyone wants to do when they receive a new product is to load software. This takes time, and mistakes can be made. Preloading the software during the build stage not only ensures a consistently installed and configured system, but allows more complete testing to be done before shipping.
Telemedicine
Offer the same level of convenience patients have come to expect in other areas of life. With our industry partner, Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.
